This week's updates focus on helping operators and supervisors move through daily production with fewer interruptions and clearer guidance. Teams should see more reliable workflow behavior in the ShopPulse Interface and better multilingual context in labor workflows.

What's new​

More reliable workflow execution in ShopPulse​

• Fixed an issue where ShopPulse could crash after an unexpected background data request failure.
• Manually triggered workflows no longer fire multiple times when network connectivity is unstable.
• Workflow trigger failures now show a clearer blocked-trigger error message instead of a generic error.

Better labor and MES context for operators​

• Labor ticket headers, activity names, and workflow copy now appear in each supported language instead of falling back to English gaps.
• Closed labor tickets are now treated more accurately in MES workflows, reducing stale prompts to submit work from outdated ticket state.

Why this matters​

These updates make execution on the floor more dependable: operators get clearer prompts and more accurate labor context as work happens. The result is fewer avoidable interruptions, faster recovery when issues occur, and greater confidence that workflow status reflects real production conditions.

Need help?​

If you have questions about any of these updates, contact support@machinemetrics.com.

This week's updates focus on making MES-enabled production workflows more dependable from setup through execution. Teams should see more consistent machine settings behavior, better context in Dispatch Schedule, and fewer interruptions for operators using the ShopPulse Interface.

What's new​

More reliable MES setup and machine configuration​

• MES machine settings now more consistently preserve operation matching and continue to respect updated mappings on MES-enabled machines.
• Saving MES settings is more resilient, including better handling of partial machine saves and production schedule field persistence.
• Machine-level shift handover behavior is now governed by machine settings, making handovers more predictable across environments.

Clearer dispatch planning and job-card context​

• Dispatch Schedule now supports configurable extra fields on job cards, so planners can review more relevant details without switching views.
• ERP dispatch workflows received additional UI polish, including improved operation matching behavior in machine settings.
• Assigned operations now better reflect scheduling and labor context, helping ensure the right work is shown to the right operator.

Smoother ShopPulse execution on the floor​

• Fixed several issues in palletized machine flows, including Add Job interaction problems, duplicate start actions, and blocking states around Unknown Job.
• Labor ticket behavior was corrected to reduce stale ticket prompts and improve continuity when operators move through MES workflows.

Why this matters​

Together, these updates improve trust in MES-driven planning and execution. Configuration changes are more dependable, dispatch context is easier to act on, and operators can move through daily work with fewer disruptions and fewer manual corrections.

Need help?​

If you have questions about any of these updates, contact support@machinemetrics.com.

This week's release is focused on making day-to-day production work smoother for planners, supervisors, and operators. Teams should see clearer scheduling information, better continuity in labor tracking, and fewer workflow interruptions in the ShopPulse Interface.

What's new​

Smoother production and labor workflows​

• Operators can move through job start and confirmation flows with fewer handoff issues, helping labor tracking stay aligned with machine activity from start to finish.
• Labor tracking is now more consistently tied to the machine where work is being performed, improving downstream reporting and accountability.
• For teams managing complex runs, production workflows now better support split and merge scenarios, with clearer run context during execution.

Better schedule visibility and planning confidence​

• In Dispatch Schedule, selecting an operation in the Unscheduled column now opens work order details directly, so planners can review context faster.
• Capacity Utilization now reflects queued upcoming work more accurately, which improves planning decisions for the current and upcoming shifts.
• Corrected part counts submitted through labor workflows are now handled correctly in Dispatch Schedule totals.

ShopPulse Interface usability improvements​

• Custom tab summaries now preload correctly, so operators can see key information without extra clicks.
• Error messaging in ERP-related workflows is more readable, making it easier to troubleshoot and recover quickly.
• In-app status links now route users to their environment-specific status page, making it faster to verify platform health when issues arise.
• Additional stability fixes reduce edge-case interruptions in active production workflows.

Why this matters​

Taken together, these updates help reduce friction between planning and execution: schedules are easier to trust, operators get clearer context at the machine, and labor data stays better aligned with real production activity. The result is faster decisions on the floor and fewer manual corrections after the fact.

Need help?​

If you have questions about any of these updates, contact support@machinemetrics.com.